Short Tail Claims

Damaged external split air conditioner unit on wall

When little accidents occur, our Short Tail Claims division with make sure that they don’t turn into a big hassle.

Short tail claims (formerly known as business as usual BAU) are low cost, high volume building claims. ProBuild provide these services within South Australia metropolitan and rural areas, also now in Bundaberg, McKay, Townsville and Cairns. ProBuild have quality trained staff that are specifically trained for supervising works within the insurance industry.

On receipt of a new approval, our building supervisors will attend site and meet with the IO taking time to explain the repair process and signing the necessary paper work. The repairs are then scheduled to be started at the most convenient time for the customer ensuring the repair life cycle is met at all times.

Our Building supervisors will organise all trades and materials and will visit your home during the repair process to ensure a high quality finish is produced every time. We strive to exceed our customers’ expectations.

ProBuild builder sanding wall with electric sander