A customer letter, scope of works and invoice for your excess payment is sent out to you as soon possible once we have been authorised by your insurance company to proceed with repairs or restoration works at your property.
Please note that ProBuild Australia will not proceed with any repairs or restoration works until we have received this excess payment.
There are a number of ways in which you are able to pay your excess which are outlined below. Should you have any questions regarding payment of your excess and the options available to you please don’t hesitate to contact us.
You can also use our pay online system to pay any private works charges to ProBuild Australia.
Please use the link below to access our secure online payment system.
Pay via Mail
To pay by mail, please post a copy of your invoice along with a cheque to:
Accounts Receivable Department
PO Box 207
Woodcroft Town Centre SA 5162
Other Payment Options
To discuss other payment options, please call us on 1300 277 628 during business hours.